how we work · principles
Principles
Beneath every practice is a stance. The corpus is opinionated, and the opinions are nameable. These six essays carry the worldview the rest of the corpus operates inside.
A new practitioner can read these in an hour. A senior practitioner returns to them when something feels off — usually one of the principles is being violated quietly.
| Principle | Why it matters in one sentence |
|---|---|
| Person-first | Naming a person is the single discipline that prevents most product disasters. |
| Witnessed, not described | The chain runs on observation; survey is downstream of seeing. |
| Predictions over plans | A plan describes what we'll do. A prediction commits to what will change — and gets checked. |
| Chain-level thinking | Defects trace to a level, not a person. Structural fixes, not blame. |
| Not checked is the only worthless outcome | The cycle that never ran the check ran blind. |
| Compounding small changes | One owned, dated, testable change per cycle compounds. Lists of ten do not. |
Why these six
These are not the only principles in the corpus — they are the ones the corpus cannot operate without. Remove person-first and discovery becomes survey. Remove witnessed-not-described and observation becomes interview. Remove predictions-over-plans and the cycle's check has nothing to read. Remove chain-level thinking and the postmortem becomes blame. Remove the not-checked rule and the model never updates. Remove compounding and the team's improvement is theatre.
Every other practice — every brief, every story, every ADR, every retro — is downstream of these six.