Discovery & Research · master area

Person Identification

Naming who has the problem — first name, role, the moment in their work this touches. Never the user. The chain rule: every brief begins with a named person whose life will change.

Owner: PO Phase it lives in: Before We Build The principle this enacts: Person-first.

Where it lives in the chain

• Before We Build · Person & Moment — the canon

How to do this

• Practice — Writing Feature Briefs · Step 1 — the experience snapshot
• Skill path — PO foundations · Step 2
• Principle — Person-first
• Clinic — A brief that didn't witness — what happens when a person is a category

Related crafts

• Moment Identification — names the when
• Observation — finds the who in context
• Feature Brief — where the named person lives