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Current-State Flow Mapping

Drawing what exists before designing what should. The before-picture every redesign needs — and the artefact that turns a redesign argument into a conversation.

Owners: Designer, PO Phase it lives in: What We Build (Volume III) The corpus principle this enacts: Witnessed, not described.

Where it lives in the chain

How to do this

What a session looks like

Sixty to ninety minutes. The designer draws the current flow before any redesign — every screen the named person actually touches today, in order, with the workarounds annotated as workarounds. Not the screens the team thinks the person uses. The screens the observation note recorded. The map is hand-drawn first, refined in Figma after. A redesign that begins from the new flow without the old one beside it is a redesign without an argument.

200apps · How We Work · NWIRE