Post-Release & Learning · master area

Postmortem

Bound to one incident. Blameless. Walks the chain levels. Lands one fix — owned, dated, testable. More monitoring is rarely the right level.

Owners: Tech Lead (drives) · On-call (timeline) · PO (chain-level read) Phase it lives in: After We Build Held within: 72 hours of incident close.

Where it lives in the chain

• After We Build · Incidents & Postmortems — the canon

How to do this

• Practice — Postmortem
• Template — Postmortem skeleton
• Checklist — Postmortem · timeline-during-not-after
• Clinic — A postmortem that produced a feeling
• Skill path — On-call foundations · Step 8 · Tech Lead foundations · Step 8
• Principle — Chain-level thinking

Related crafts

• Incident Management — what produces the postmortem
• Root Cause Analysis (5 Whys) — one technique used inside a postmortem
• Model Update — where postmortem learning sometimes flows
• Runbooks — what the incident used; updated by the postmortem