Ongoing Operations & Client · master area

Weekly Client Update

Every Friday before the team's wrap. Same time, same shape, written. Three sections, under 200 words. Consistency is the contract.

Owner: PO Phase it lives in: Did We Serve? Cadence: weekly; archival channel (email or Confluence/Notion).

Where it lives in the chain

• Did We Serve · The Ongoing Relationship — the canon

How to do this

• Practice — Weekly client update
• Template — Weekly client update skeleton
• Checklist — Weekly update · three sections, 200 words
• Skill path — PO foundations · Step 5

Related crafts

• Client Relationship Strategy — the strategic frame for the cadence
• Bi-weekly Client Sync — the sync that reads against the weekly updates
• SLA Definition — the contract the cadence protects